Returns & Refunds
We want you to feel confident in every DRAPEWORTH purchase. If something isn’t right, we’re here to help.
Return Window
Returns are accepted within 7 days of delivery.
To be eligible for a return, items must be:
- Unworn and unwashed
- In original condition
- Free of damage, stains, or odors
- With original tags (if applicable)
Non-Returnable Items
The following items are not eligible for return:
- Final sale items
- Gift cards
- Worn or damaged items
Return Process
To start a return, please contact us at:
SHOPDRAPEWORTH@GMAIL.COM
Include:
- Your order number
- The item(s) you wish to return
Once approved, return instructions will be provided.
Refunds
Once your return is received and inspected, your refund will be processed to your original payment method.
- Please allow 5–7 business days for processing
- Shipping costs are non-refundable
Exchanges
We currently do not offer direct exchanges.
If you need a different size or item, please return your original order and place a new one.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 24 hours of delivery and we’ll make it right.
Shipping Responsibility
Customers are responsible for return shipping costs unless the item is defective or incorrect.